Policies, Terms and Conditions

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006,

Credit Cards

We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Order Acceptance Policy

Your receipt of an electronic order confirmation does signify our acceptance of your order. Blooms By Heinau reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Blooms By Heinau signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Our 12 Months guarantee

We guarantee that our flowers are 100% natural flowers grown like any other regular perishable flowers. We also guarantee that our flowers will retain their beauty for 12 months or longer as long you: Follow the unpacking instructions upon recepti


Blooms by Heinau and its incubator brands (“Blooms by Heinau”) understand that your privacy is important to you. Blooms by Heinau is strongly committed to protecting your privacy and the personal information that you may provide as you access and use

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.


All of our arrangements are custom produced and made to order. Therefore, our products may NOT be returned or exchanged unless it was damaged in transit or we have shipped you the wrong item in error.

Shipping Policy

If you wish to have the arrangement deliver on a specific day, please use the note box on the Checkout page to give us the details of the delivery. Based on the amount of orders, the arrangements may take up to 24 hours to produce during weekdays, an


Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect pr